Users experiencing case access and management issues. Find out more

Information about the recent data breach and Support Enquiry delays. Find out more

Frequently asked questions

Popular queries

Answers to the most common questions are just a click away.

Registration

What information do I need to provide to register for an account?

How do I register for an Online Registry account?

Which user type should I select when registering?

eOrganisations

What is an electronic organisation, or eOrganisation?

How do I register an eOrganisation?

How to name your eOrganisation?

How do I manage an eOrganisation?

Account access / settings

How do I manage my account settings?

I’ve forgotten my username or password

Multi-factor Authentication (MFA)

Online Court

What is Online Court?

How do I defend a small claim online?

How will I know that a specific case is active in Online Court?

Payments

Can I save credit or debit card details to my Online Registry account?

How do I apply for a refund?

How do I apply for a fee to be waived?

Accessing court cases and information

My court list information is being published by a third party unfairly

How do I access my case information after I have filed a form?

What can I expect after I’ve filed a form?

What else do I need to do after filing a form?

Filing documents

How do I file a Statement of Claim form?

How do I file an Amended Statement of Claim form?

What can I expect after I’ve filed a form?

Probate

How do I publish a Notice of Intended Distribution of an Estate?

Which probate notices can be published online?

How long does it take for a probate notice to be published online?