Which user type should I select when registering?

There are several user types available for the NSW Online Registry. 

What you need to know

It is important to select the correct user type when registering to ensure you are able to complete the right tasks online and view the information relevant to your needs.

During registration, a series of questions have been created to help you select the correct user type. Follow the prompts and select the answers which best describe you. 

Online Registry User Types

Self-represented Litigant

If you are a member of the public who is not represented by a legal professional (for example, individuals, sole traders, small business owners, etc.) you can register for access to the NSW Online Registry to file and view your own cases online.

Legal information and legal support are not provided on the NSW Online Registry website. Please contact LawAccess should you require legal information. 

Legal Practitioner (Solicitor/Barrister) 

Legal practitioners require a valid Practising Certificate Number (PCN / I.D.) to access services on the NSW Online Registry. Legal practitioners can login to access these services:

  • View case information including details of proceedings, participants, filed documents and subpoena items
  • View filing history
  • Download electronic versions of documents filed within the last two months

For NSW legal practitioners, the validity of your practising certificate will be confirmed by the Law Society or Bar Association as appropriate as part of the registration process. NSW Legal Practitioners, who are registered users, can access any case that the Court Rules entitles them to access.  

For interstate legal practitioners, a copy of your practising certificate must be provided to NSW Online Registry support. Register online and follow the prompts to email us a copy of your practising certificate. We will contact you when we have completed our checks and activated your account. Please note, you must pass the online identity checks prior to your account being activated. 

For international legal practitioners, you must have a PCN issued from the NSW Law / Bar Association to practice in New South Wales. You will be required to submit a copy of the PCN and a certified copy (scanned as a PDF document) of your driver’s licence or passport (the driver’s licence or passport can be from any country). Please note that you must have an Australian address to complete the registration process. 

Authorised Officer 

If you are from a large business or from a government organisation that manages debt collections in-house such as a council or bank, an authorised officer refers to the person that is authorised to act on its behalf. Authorised officers are part of an Online Registry eOrganisation

If you are a small or medium size business owner that does not have a department within your business to manage debt collection, e.g. a plumber or shop owner, you do not qualify as an authorised officer. Your user type would be a Self-represented Litigant. 

Authorised officers can login to access these services:

  • View case information including details of proceedings, participants, filed documents and subpoena items
  • View filing history
  • Download electronic versions of documents filed within the last two months

Delegate 

A delegate is a registered user who is able to operate on behalf of a legal practitioner (e.g. a secretary to a solicitor) or an authorised officer (e.g. you are an employee accessing cases on behalf of a director). 

As a delegate, you must be associated to either a legal practitioner or an authorised officer before you can access case information. Delegates can be associated to multiple legal practitioners without having to create multiple accounts. Find out more about how to access cases as a delegate. 

Delegates may also be part of an eOrganisation. Once attached to an eOrganisation, legal practitioners also associated to that eOrganisation can add the delegate to act on their behalf and assign different permissions e.g. view only or file forms and view case information. 

For a delegate to view cases or file forms online, the legal practitioner or authorised officer they are attached to must assign the delegate to act on their behalf. 

Help

Please contact us if you are unsure of which role type to select. 
 

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