Multi-factor Authentication (MFA)
MFA is one of the most effective ways to protect your valuable information and accounts against unauthorised access. This page provides further information about MFA.
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Protect your account today. Multi-factor Authentication (MFA) is now available ...
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NSW Online Registry
Courts and Tribunals
Useful guides
How to Set Up MFA
Includes details on setting up MFA authentication methods.
How to Manage MFA
Includes details on updating authentication methods and managing your profile.
How to Change or Reset MFA authentication method
Includes details on changing or resetting authentication methods.
MFA blends at least two separate factors to the login process. The first is your username and password. The second factor is a code sent to the user’s registered mobile phone via SMS (text message), or via the Google authentication app.
For further information about Multi-factor Authentication visit: Protect Yourself: Multi-Factor Authentication | Cyber.gov.au.
Please refer to page 3 of the "How to set up MFA Quick Reference Guide" in the Useful guides.
Studies have shown that MFA can block 99.9% of account hacks.
MFA makes it harder for cybercriminals to hack your account by adding an extra level of protection.
For further information about Multi-factor Authentication visit: Protect Yourself: Multi-Factor Authentication | Cyber.gov.au.
Please refer to page 3 of the "How to set up MFA Quick Reference Guide" in the Useful guides.
If you don't have an Australian mobile number you can use the other authentication method which is the Google Authenticator app. You will still need a smart phone or tablet device to be able to install the Google Authenticator app.
Please refer to page 4 of the "How to set up MFA Quick Reference Guide" in the Useful guides.
Please refer to page 3 of the "How to change or reset your MFA Quick Reference Guide" in the Useful guides.
Please refer to page 3 of the "How to Manage MFA Quick Reference Guide" in the Useful guides.
Mobile SMS and Google Authenticator app are the available methods of authentication.
Google Authenticator is a software-based authenticator by Google. It implements multi-factor authentication services using the time-based one-time password and HMAC-based one-time password, for authenticating users of software applications. (Source: Wikipedia)
Please refer to page 8 of the "How to set up MFA Quick Reference Guide" in the Useful guides.
You can use Google Authenticator on a tablet device. If you don't have a smart phone or tablet device you will not be able to access the Online Registry. Please contact or visit the relevant Court or Tribunal Registry for information about alternative lodgement methods.
Yes, every individual user and each user type will need to set up MFA.
Yes, you can have both mobile SMS and Google authenticator methods set up. See the "How to Manage MFA Quick Reference Guide" in the Useful guides for further details.
As a registered user of the ORW you must keep your user name and password secure. This includes, but is not limited to, not sharing or divulging Your Online Registry password. See 4.4 in the ORW Terms and Conditions.