How to make, counter and consent requests in Online Court

This video will briefly step you through the NSW Online Court. From days to minutes, the expansive suite of online services saves time and money, otherwise spent on travelling and waiting in registries or courtrooms.

Video transcript for NSW Online Court overview

This video will provide an overview of the NSW Online Court, and cover the steps to:

  • Make a request (including request types)
  • Consent or counter requests
  • Send a message
  • Email notifications

You can click on any dot point on screen now to skip ahead to that section of the video.

[The NSW Online Registry home page display]

From the home page of the Online Registry website, click Login
Enter your username and password, then click Login
The Search case list screen displays.

At present, only certain list types are available for the Online Court service, including certain lists from the Local and Supreme Court, and all lists from the Land and Environment Court. 
To access the Online Court, click the Online Court tab

[The user clicks the Online Court tab]

The Online Court dashboard will display. 

All matters that are eligible for the Online Court, and have a future listing date will automatically display in your list. 

Please note that online court requests have cut off times. Please refer to the website for specific cut off times for each list

From the Dashboard you can make a request… or consent or counter requests made by an opposing party. 

Consented requests may also be pending an order by the registrar 
In this example, we’ll select a pre-trial review matter in the Local Court and make a request to adjourn for Hearing. Please note that the process is similar for other list types.

Click Make Request
The Request screen displays.
Select a request type from the drop down list. 

If the option you require is not listed, select Other.
Please note that different request types will display depending on the list type and jurisdiction of the matter

[The lists types for Supreme and Land and Environment court matters are displayed onscreen]

In this example, we’ll select Adjourn for Hearing
A calendar will display. Select the date for the adjournment by clicking the calendar

[user selects a date from the calendar and a Time drop down box then displays]

The first available time will display. Click the drop down box to select an alternate time. 

Confirm that discussions have taken place prior to this request by selecting the
checkbox. It is essential that all attempts have been made to settle this dispute prior
to requesting a hearing date. You cannot proceed online if this has not occurred.

Scroll down.

Indicate the issues in the dispute by selecting all appropriate checkboxes.

In this example we’ll select Quantum 
And will confirm we have received appropriate documents and an offer of settlement has
been made

[User clicks the Yes checkbox to confirm documents have been received and an offer of
settlement has been made]

Complete the pre-Trial information by entering a summary of your case, any witnesses,
and any other supporting material

Scroll down

If required, select additional orders from the drop down box

[User select drop down box]

In this example we’ll select Standard Single Expert Direction – cost of repairs then click Add

The additional order has been added.
Enter your reasons for submitting this request  

[User enters sample text]

Then scroll down
Attach any supporting material (if required), noting the 5mb file size limit.

This option will open a pop up window. Select your document from your computer directory
and click attach

When complete, click Submit request 

[A summary screen displays]

Your request has been made.

An email notification will be sent to all parties to confirm a request has been made.
All actions are recorded in the Online Court Record and visible by all parties.
If required, you can also send a message to the Registrar via the messages tab.
All messages will be visible to all parties in the Online Court Record.

Click Back to Dashboard.

[Dashboard displays]

Requests made for Supreme and Land and Environment court matters do not require the
consent from the opposing parties and the matter may proceed directly to the decision

For local court matters, and this example, the opposing party would log in, then click the Consent or counter button. This allows the opposing party to counter the request (with another request), or consent (and include their pre-trial information in the consent). 

When all parties have consented, the Registrar will then create the order (in most instances, on the same day the consent was given)

When the order is made, an email notification is sent to all parties to confirm an order has been created.

You can view details of this order by clicking the case then viewing the Online Court Record, or looking at the Case information screens on the NSW Online Registry website.

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